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Terms and privacy

The terms for booking a Shark Island Week trip through DEPTHREX, joining the Club, partnering with us and entering the Shot of the Month contest, and how we look after your personal data. Please read them before you book.

Last updated: 16 October 2026

The Privacy Notice is also in Bahasa Malaysia and Chinese. If the versions differ, the English version prevails.

Booking Terms

These terms apply when you book a Shark Island Week trip through DEPTHREX. "You" means each diver on the booking. "We", "us" and "DEPTHREX" mean [COMPANY NAME, registration no.].

1. Who we are and what we do

  • DEPTHREX is a trading name of [COMPANY NAME, registration no.], [registered address]. Website: depthrex.com. Email: hello@depthrex.com.
  • DEPTHREX is run by [COMPANY NAME, registration no.].
  • We are a booking agent. We arrange your Shark Island Week with Fuvahmulah Central Dive Center, a PADI 5-Star dive centre in Fuvahmulah, Maldives ("the dive centre").
  • The dive centre operates your trip. It provides the dives, boats, hotel, meals, domestic flights between Malé and Fuvahmulah, and transfers.
  • We do not operate dives, boats, flights or hotels.
  • When you book, you have an agreement with us to arrange your booking, and an agreement with the dive centre for the trip itself.

2. What's included

  • Shark Island Week comes as 3 nights with 5 dives, 5 nights with 9 dives, or 7 nights with 15 dives, in a single, twin or triple room.
  • Your confirmation lists exactly what's included. Anything not listed is not included. For example: international flights to and from Malé, dive and travel insurance, gear rental and Nitrox (unless your confirmation or Club tier includes them), and personal spending.

3. Booking and confirmation

  • Send us a booking request on our website or by message. Tell us your dates, trip, room, number of divers, contact details and any partner code.
  • We check availability with the dive centre and tell you if your dates are free.
  • Your booking is confirmed only when we have received your deposit and sent you a written confirmation and receipt.
  • The person who books must be 18 or over. They accept these terms for everyone on the booking, and must make sure everyone has read them. If a diver is under 18, a parent or guardian must agree to these terms for them, and the dive centre's age rules apply.
  • Check your confirmation. Tell us straight away if anything is wrong.

4. Prices and payment

  • Prices are per person, in US dollars (USD), from the dive centre's current brochure.
  • DEPTHREX Club members get a member discount. See the Club Terms.
  • You pay the whole trip to us before you travel. You pay nothing to the dive centre for the package on arrival, only for your own extras on the island.
  • Deposit: 25% of your trip price after any member discount, plus any Club membership fee, when we confirm your dates. The booking form shows the exact amount before you send your request.
  • Balance: the rest of your trip price, due no later than 60 days before arrival. You can pay it in parts. If you book less than 60 days before arrival, you pay the full price when you book.
  • If the balance is not paid in full by its due date, we can release your place and sell it to another diver. This counts as your cancellation on the due date (see section 6), so the deposit is not refunded.
  • You pay by bank transfer or cash, and we give you a receipt for every payment. We pay the dive centre its share from what you pay us.
  • You pay any fees your own bank charges to send money.
  • The price on your confirmation will not go up, unless a government tax or charge is introduced or raised after you book. If that happens, we will tell you as soon as we know.

5. Changes you ask for

  • To change your dates, room or number of divers, email hello@depthrex.com or message us.
  • We will ask the dive centre. Changes depend on availability.
  • If the new price is different, your deposit and balance are worked out again on the new price.
  • Less than 60 days before arrival, a change of dates counts as your one date move (see section 6).

6. Cancellations by you

  • Tell us in writing, by email or message. The day we receive it is your cancellation date.
  • 60 days or more before arrival: we refund everything you have paid us.
  • Less than 60 days before arrival: no refund. But you can move your trip once, to new dates within 12 months of your original arrival date, if the dive centre has space. If the new dates cost more, you pay the difference.
  • If your balance is not paid by its due date, your place is released and the deposit is kept (see section 4).
  • Club membership fees: if you cancel before your trip starts, we refund any membership fee you paid with the booking. Once your trip has started, membership fees are not refunded.
  • We send refunds by bank transfer within [14] days.
  • If you leave early or miss dives for your own reasons, we cannot refund what you paid.
  • We strongly recommend travel insurance that covers cancellation.

7. Cancellations and changes by the dive centre, flights, weather and force majeure

  • If a flight is cancelled or the weather stops your trip going ahead, you choose: a full refund of what you paid us, or new dates.
  • You get the same choice if the dive centre cancels your trip, or has to make a major change before you travel, such as a big cut in the number of dives. We will tell you as soon as we know.
  • Small changes can happen, such as a different boat, dive site or order of dives. These are not major changes.
  • During your trip, dives may change or be cancelled because of weather, sea conditions or a guide's safety decision. This is part of open-ocean diving and is not a cancellation of your trip. Ask the dive centre about its policy for missed dives.
  • Force majeure means events no one can control, such as storms, natural disasters, epidemics, government orders, strikes, war or airline failures. If one stops your trip before it starts, you get the same choice: a full refund or new dates.
  • If such an event happens during your trip, we will help you deal with the dive centre. Extra costs, such as extra nights or new international flights, are not paid by us. Your travel insurance should cover them.
  • To the extent permitted by law, we are not liable for delays or failures caused by events outside our control.

8. Your requirements

Certification

  • Certified divers only: Open Water Diver or higher. Bring your certification card or e-card.
  • The dive centre decides which dives you can join, based on your level and experience.

Medical

  • Before your trip, complete the diver medical questionnaire for the dive centre.
  • If you answer YES to any question, a doctor must sign the form before you dive. Get it done before you fly.
  • Be honest. Tell the dive centre about any condition or medicine that could affect your diving.

Insurance

  • Dive insurance is required. It should cover scuba diving accidents, emergency evacuation and recompression (hyperbaric) treatment. The dive centre may ask to see it.
  • We also recommend travel insurance that covers cancellation, delays and medical costs.

Fitness

  • You must be fit enough to dive in open ocean, with currents, boat entries and exits, and swimming at the surface.
  • Don't dive if you are unwell, very tired or have been drinking.

Documents and visas

  • You need a passport valid for your whole trip, and any visa or entry documents the Maldives and your airlines require. Check the rules for your nationality before you book.
  • Complete any arrival forms the Maldives requires.
  • Leave enough time between your last dive and flying. The dive centre plans your last dive around your flight.

If a requirement isn't met

  • If the dive centre doesn't let you dive because a requirement isn't met, it counts as your own cancellation (see section 6).

9. Safety and conduct

  • The dive guides' safety decisions are final. They can change a dive, end a dive, or stop you from diving.
  • Dives may change with weather and sea conditions.
  • Follow every briefing. Stay with your guide and group. Carry the safety equipment the dive centre asks for.
  • Respect the marine life. Don't touch, chase or feed sharks or any other animal.
  • Fuvahmulah is a local island. There is no alcohol on the island, and you cannot bring alcohol into the Maldives. Dress modestly in town, and ask the dive centre where swimwear is fine.
  • If you put anyone at risk or break local law, you may be removed from dives or from the trip, with no refund.

10. Photos and video

  • Your free trip video is made from footage taken on your trip, including clips from the dive centre's photographer.
  • We only use photos or video in which you can be recognised in our marketing if you agree. You can change your mind at any time by emailing us.
  • Other divers may film on your trip. Tell your guide if you don't want to be filmed.
  • Shot of the Month contest entries follow the contest rules.

11. Complaints

  • If something goes wrong during your trip, tell the dive centre straight away so they can fix it there and then. Please tell us too.
  • After your trip, email hello@depthrex.com as soon as you can. We will reply within [14] days and help you sort it out with the dive centre.
  • If you are a consumer in Malaysia, you can also go to the Tribunal for Consumer Claims Malaysia. Nothing in these terms takes that right away.

12. Our liability

  • We are responsible for doing our job with reasonable care and skill: arranging your booking correctly, giving you accurate information, passing your details to the dive centre, and handling your money properly.
  • We act as a booking agent. The dive centre, and the companies it uses such as the airline and hotel, are responsible for their own services. To the extent permitted by law, we are not liable for their acts or failures.
  • If we fail to do our job, we are liable for losses that were foreseeable when you booked. To the extent permitted by law, our total liability to you is limited to the amount you paid us for the booking.
  • Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud, or for anything else the law does not allow us to limit or exclude. This includes your rights under the Consumer Protection Act 1999.

13. Other things

  • We may update these terms. The terms that apply to your booking are the ones on this page on the day your booking was confirmed.
  • If any part of these terms can't be enforced, the rest still applies.
  • These terms are governed by the laws of Malaysia. Disputes go to the courts of Malaysia, unless the law of your home country gives you the right to use its courts. You keep any rights your local consumer law gives you.
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Diving Risk and Acceptance

Please read this carefully. Scuba diving has real risks. Diving with tiger sharks in open ocean adds more. We want you to know them before you book, not after.

1. Risks in any dive

  • Decompression sickness ("the bends") and lung over-expansion injuries.
  • Drowning or near-drowning.
  • Ear, sinus and other pressure injuries.
  • Running low on or out of air, and equipment failure.
  • Injuries on boats and ladders, and in the water near boats and propellers.
  • Sun, heat, seasickness and dehydration.

These can cause serious injury or death.

2. Open ocean at Fuvahmulah

  • Strong and changing currents, surge and waves.
  • Deep blue water with no bottom in sight, where it is easy to lose track of your depth.
  • Getting separated from your group, or drifting away at the surface.
  • Fuvahmulah is remote. Medical help and recompression treatment may be far away, and evacuation depends on weather and flights.

3. Diving with sharks

  • Tiger sharks are large, wild predators. No one can fully predict what they will do.
  • Serious bites are rare, but they can happen. You may also meet other sharks, such as thresher and hammerhead sharks.
  • Following the guide's shark briefing, staying in position and keeping your hands to yourself lowers the risk. It does not remove it.

4. Your responsibility

  • Dive within your training, experience and limits.
  • Answer the medical questionnaire honestly, and get a doctor's sign-off if you need one.
  • Check your gear, follow every briefing, and stay within your dive computer's limits.
  • End any dive you are not comfortable with. Don't dive if you feel unwell.
  • Have dive insurance in place before you travel.

5. The official release

  • This page is not the release. Before your first dive, you sign the official PADI and dive centre release and medical forms at the dive centre. If you don't sign them, you can't dive.
  • Read those forms carefully. They are between you and the dive centre.

6. Your acceptance

  • When you book, you confirm that you have read this section, you understand these risks, and you choose to take part.
  • This does not remove any rights the law gives you, and it does not excuse anyone's negligence where the law does not allow that.
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DEPTHREX Club Terms

The Club gives divers who travel with us lower prices and extras. These terms sit alongside the Booking Terms.

1. Joining

  • Joining the DEPTHREX Club is free. When you book a trip on our website, you join the free Club.
  • Membership is per diver and personal. It can't be passed to someone else.
  • Free members get the member price: USD 50 off per diver per trip.

2. Paid tiers

USD 99 per diver

Silver

  • USD 100 off every trip
  • Free gear rental on one trip a year
USD 199 per diver

Gold

  • USD 100 off every trip
  • Free gear rental on every 5- or 7-night trip
USD 399 per diver

Trident

  • All Gold perks
  • Dive insurance paid back against your receipt, up to USD 120 per membership year
  • Paid tiers are per diver and last 12 months from the day we receive payment. They do not renew automatically.
  • The USD 100 paid-tier discount replaces the USD 50 free-member discount. Discounts don't add together.
  • Free gear rental means the dive centre's standard set: BCD, regulator and dive computer. "One trip a year" means one trip during your 12-month membership.
  • Rank patches: a patch is given for completed trips (Diver 1, Operator 2, Specialist 3, Master 5, Elite 8, Trident 12). Patches are earned, never sold, and do not depend on your membership level.
  • Insurance pay-back (Trident): send us your dive insurance receipt during your membership year. We pay back up to USD 120 per membership year by bank transfer within [14] days.
  • Membership fees are paid with your deposit. A membership fee is not refunded once your trip has started (see Booking Terms, section 6).

3. Founding 20

  • The first 20 divers to pay a deposit get Silver free for 12 months from the day we receive their deposit.
  • Places are counted in the order deposits arrive.

4. Booking bonus

  • There is no booking bonus at the moment. Any future offer is shown on the booking form before you send it.

5. Bring a diver

  • You earn USD 75 for every diver who gives your name when they book and completes the trip.
  • We pay it in cash, or take it off your own trip if you are on the same booking.
  • Your name must be given at booking. It can't be added later.
  • One reward per diver. A diver who books with a partner code earns one reward only, not two.

6. Free with every trip

  • Your trip video.
  • A Tiger Shark certificate.
  • One gift, while stock lasts.
  • The Tiger Night barbecue.
  • The Tiger Promise: if no tiger shark is seen on the tiger shark dives of your trip, you get one free tiger shark dive on your next trip within 2 years.

Free extras and perks have no cash value and can't be exchanged or passed to someone else.

7. Changes and ending

  • We may change the Club, its prices or its perks. Changes don't reduce perks you have already paid for in your current membership year.
  • We may end a membership for fraud or misuse, such as fake bookings or fake names.
  • Club perks apply to Shark Island Week trips booked through DEPTHREX.
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Partner Programme Terms

For every Club member with a share link, and for creators, instructors, dive clubs, brands, dive shops and dive centres who send divers to DEPTHREX. Apply on the partner page.

Share links (every member)

  • Every signed-in member can pick a link name and gets a share link, for example depthrex.com/?r=anna.
  • A person who joins the Club or books through your link, or gives your name or link name when they book, is linked to you for 12 months from when they joined.
  • The first link a person arrives with counts. It is never moved to someone else.
  • You get USD 75 for every diver on a booking linked to you, once that trip is completed. Creators and pros accepted below get the higher rewards for new divers instead. One reward per diver per trip.
  • You earn on the people you bring, never on the people they bring. No reward on your own bookings.
  • Joining the Club through your link earns nothing by itself. Only completed trips do. Shop orders earn nothing.
  • If you travel on the same booking, the reward can come off your own trip instead of cash.

1. Joining

  • We review every application and decide who joins.
  • Once accepted, you get your own partner code.

2. Partner levels

  • Creator (1,000+ followers): USD 100 for every new diver who books with your code and completes the trip. After 8 such divers, your own trip is free.
  • Pro creator (10,000+ followers): come now at half price. Post 2 videos and 3 posts within 14 days of your trip, and tag DEPTHREX. USD 100 for every new diver who books with your code and completes the trip. After 8 such divers, we refund the half you paid.
  • Hosted (50,000+ followers, by invitation): a free trip, plus USD 100 for every new diver who books with your code and completes the trip. The content is agreed in writing before you travel.
  • Brands and dive shops: offer DEPTHREX Club members a discount, or sponsor a Shot of the Month contest prize. Details are agreed in writing.

3. Reward rules

  • Rewards are paid only for divers who complete their trip. Cancelled trips earn nothing.
  • The diver must book through your link, or give your name or link name when they book. It can't be added later.
  • One reward per diver. "New diver" means a diver on their first DEPTHREX trip.
  • We pay rewards by bank transfer within 7 days after the referred diver's trip.
  • Your free trip (Creator) or half-price refund (Pro creator) is given once 8 referred divers have completed their trips. The free trip is one Shark Island Week [package and room to be confirmed].
  • Pro creator: if the agreed videos and posts are not published within 14 days of your trip, we do not refund the half you paid, and we may end the partnership.
  • You are responsible for any tax on your rewards.

4. Honest promotion

  • Disclose the partnership clearly in every post, as platform rules and the law require (for example, the platform's paid-partnership label or #ad).
  • Describe the trip accurately. Don't promise things we don't offer, such as guaranteed shark sightings or prices other than ours.
  • Don't pretend to be DEPTHREX or speak for us.
  • Fake followers, bought views or fake bookings end the partnership, and unpaid rewards are cancelled.

5. Content and our name

  • You keep the rights to your content. We may reshare posts you tag us in, with credit to you. For any other use, we ask you first.
  • Use the DEPTHREX name and emblem only to promote DEPTHREX trips, and stop when the partnership ends.

6. Our relationship and ending it

  • You are an independent partner, not our employee or agent. You can't make agreements for us.
  • Either of us can end the partnership at any time by email. Rewards for divers who booked with your code before the end date are still paid when they complete their trips.
  • We may change these terms by telling you. Changes don't affect rewards you have already earned.
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Shot of the Month Rules

Shot of the Month is our photo and video contest for divers who travelled with us. The public votes, and the most votes wins.

1. Organiser

  • The contest is run by DEPTHREX, [COMPANY NAME, registration no.]. Contact: hello@depthrex.com.
  • It is not run, sponsored or endorsed by any social media platform.

2. Who can enter

  • Only divers who travelled with DEPTHREX. Give your booking number when you enter.
  • One entry per diver per round.
  • If you are under 18, a parent or guardian must agree to your entry.

3. Your entry

  • It must be your own photo or video, taken by you on your DEPTHREX trip.
  • You must own it. If other people can be recognised in it, you must have their OK.
  • Don't touch, chase or disturb marine life to get a shot. Entries that show this are refused.

4. Approval

  • We check every entry before it shows on the contest page.
  • We may refuse or remove any entry that breaks these rules.

5. Voting

  • The public votes. One vote per person, per day, per entry.
  • We remove bought, automated or fake votes, and we may disqualify entries that use them.
  • To allow one vote per day, we keep a scrambled code made from each voter's internet address for about a day. See the Privacy Notice.

6. Winning

  • The entry with the most votes at the round's deadline wins.
  • Each round's deadline and prize are shown on the contest page.
  • If two entries tie, the entry that reached that number of votes first wins.
  • We contact the winner by email or message and announce the winner on the contest page.

7. Prizes

  • The prize is set for each round. Unless the round says otherwise, it is: USD 100 off your next DEPTHREX trip, a DEPTHREX gear pick, and being featured on our channels.
  • Prizes can't be exchanged for cash.
  • The trip discount is valid for [24 months] from the day the winner is announced.

8. Your rights in your entry

  • You keep ownership of your photo or video.
  • By entering, you give DEPTHREX a free, non-exclusive licence to show your entry, with your name, on our website and social media.
  • If you later want your entry taken down, email us. We will remove it from our website and won't use it in new posts.

9. General

  • We may pause, change or cancel a round if something outside our control affects it, such as technical problems or vote fraud.
  • The Booking Terms on liability (section 12) apply to the contest too.
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Shop Terms

For orders from the DEPTHREX Shop: our own branded gear, sold by DEPTHREX.

1. Who sells

  • The shop is run by DEPTHREX, [COMPANY NAME, registration no.]. Contact: hello@depthrex.com.

2. Prices and member prices

  • Prices are in US dollars and shown on the shop page. Club members pay the member price. Joining the Club is free.
  • If you are not a member and don't join, you pay the regular price.
  • Product photos marked "Sample design" show the design. The finished item can differ a little in colour and detail.

3. Ordering and paying

  • Sending an order is a request. Nothing is paid on the website.
  • We reply within 24 hours to confirm stock, the total and our bank details. The order is confirmed once you have paid.
  • If we can't confirm your order, for example because an item or size is sold out, you pay nothing.

4. Delivery

  • Collect on your trip: free. Your order is given to you on day one of your DEPTHREX trip. You need a booking number.
  • Shipping: we quote the postage before you pay. Delivery times depend on the courier. Import duties or taxes in your country are yours to pay.

5. Returns and faults

  • If an item is faulty or not what you ordered, tell us within [14] days of receiving it. We replace it or refund you.
  • Unused items in their original condition can be returned within [14] days. You pay the return postage.
  • Nothing here takes away your rights under the Consumer Protection Act 1999.

6. Rank patches are not sold

  • Rank patches (Diver, Operator, Specialist, Master, Elite, Trident) are earned on completed trips, as set out in the Club Terms. They are never sold. The DEPTHREX crest patch is sold to anyone.
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Community Rules

For the DEPTHREX Community: posts, comments and buddy requests.

1. Who can take part

  • Anyone can read. To post, comment or send a buddy request you must be signed in, be 18 or older, and have a profile with your name and link name.
  • Signing in joins the DEPTHREX Club free. See the Club Terms.
  • Reviews: only the diver on a completed DEPTHREX booking can review that trip. We show good and bad reviews alike and never change their words. We hide a review only if it breaks these rules.

2. What you may not post

  • Anything illegal, hateful, threatening, sexual, or that harasses someone.
  • Other people's personal details, or photos of people who haven't agreed.
  • Photos or videos that show touching, chasing or feeding marine life.
  • Adverts, sales or links for other businesses without our written OK.
  • Anything that isn't yours to share.

3. Finding a buddy

  • Your WhatsApp or WeChat and email are shared with another member only when you have both said yes to a buddy request.
  • "Travelled with DEPTHREX" only means we have a paid booking for that member. We do not check identity, certification, health or character beyond that.
  • You decide who to meet or travel with, at your own risk. Meet in public, dive with a guide, and tell someone your plans.
  • A buddy found here is not a DEPTHREX guide, and DEPTHREX is not responsible for what other members do.

4. Your posts

  • You keep ownership of what you post. You let DEPTHREX show it on the DEPTHREX website and social pages, with your display name, for as long as it stays posted.
  • You can delete your posts at any time.

5. Reports and removal

  • Report anything that breaks these rules. A post reported by 3 members is hidden until we review it.
  • We may remove posts or comments, and stop a member from posting, if these rules are broken.
  • Report something urgent to hello@depthrex.com.
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Privacy Notice

How DEPTHREX handles your personal data, as required by Malaysia's Personal Data Protection Act 2010 (PDPA). This notice is also below in Bahasa Malaysia and Chinese.

1. Who we are

[COMPANY NAME, registration no.], trading as DEPTHREX, [business address]. We decide how your personal data is used. Contact: hello@depthrex.com.

2. What we collect

  • Club sign-up: name, email, WhatsApp number, country, language, and whether you want news.
  • Booking request: dates, trip, number of divers, contact details and any partner code.
  • "Before you fly" form: full name, date of birth, nationality, passport number, phone, email, certification agency, level and number, logged dives, last dive date, Nitrox certification, a YES/NO medical flag, insurance company and policy number, height, weight, shoe size, flights, food needs and an emergency contact.
  • Shot of the Month contest entries: photo or video, name, caption and booking number.
  • Community: your profile (display name, link name, country, level, number of dives, a line about you, WhatsApp or WeChat), your posts, photos and comments, buddy requests and their answers, and reports. Your profile name, link name, country, level and dives are public; your WhatsApp, WeChat and email are shared only when you and another member both say yes to a buddy request.
  • Share links: the link name a visitor arrived with, kept in their browser for 60 days, and which member brought them in, kept with their Club record.
  • Sign-in: a one-time sign-in link sent to your email, and a sign-in cookie that keeps you signed in for 30 days.
  • Shop orders: what you order, your name, email, WhatsApp or WeChat, country, and your booking number or the address to ship to.
  • Partner applications: name or business name, email, WhatsApp or WeChat, profile link, follower numbers and your message.
  • Payments and messages: payment records (amount, date, payer name) and messages you send us.
  • Voting and browsing: to allow one vote per person per day, we keep a scrambled code made from your internet (IP) address for about a day. Your browser remembers your language and which entries you voted for. Our website host keeps standard technical logs, such as IP addresses, for security.

3. Your medical information

  • We do not collect your medical answers. We keep one YES/NO flag only: whether you will answer YES to any question on the diver medical form, or are unsure. It tells the dive centre you need a doctor's sign-off before diving.
  • This flag is health information, which the PDPA treats as sensitive personal data. We only process it with your explicit consent, given on the form.
  • The full medical questionnaire is completed for, and kept by, the dive centre.

4. Where we get it

  • From you, through our website, email or messages.
  • From the person who booked for you. If you give us details of other divers, make sure they have read this notice and agree.

5. Why we use it

  • To arrange your trip with the dive centre, and contact you about it.
  • To take payments, issue receipts and keep accounts.
  • To run the DEPTHREX Club, the partner programme and the Shot of the Month contest, including checking who can enter, paying rewards and stopping fake votes.
  • To send you trip news and offers, only if you agreed. You can unsubscribe at any time.
  • To meet our legal duties.

6. Do you have to give it?

  • Your booking and "Before you fly" details are needed to arrange your trip. Without them we can't book it, and the dive centre may not let you dive.
  • News and offers are optional.

7. Who we share it with

  • Fuvahmulah Central Dive Center in the Maldives, only to deliver your trip. The dive centre may pass what is needed to the airline and hotel it books for you.
  • Our service providers: Vercel (website hosting) and Upstash (database). They store data for us and may not use it for their own purposes.
  • Authorities, when the law requires it.
  • We do not sell your data, and we do not share it with anyone for their own marketing.
  • If you message us on WhatsApp or WeChat, those apps' own privacy terms also apply to the messages.

8. Transfers outside Malaysia

  • Your data is sent to the dive centre in the Maldives. The Maldives may not have data protection laws like Malaysia's. We send only what the dive centre needs, and ask it to keep your data safe and use it only for your trip.
  • Our website host and database provider may store data on servers outside Malaysia, [in the United States or Singapore, region to be confirmed].
  • These transfers are needed to arrange your trip. By sending us your details, you consent to them.
  • If you are in mainland China, please also read the Chinese notice, which asks for your separate consent.

9. How long we keep it

  • "Before you fly" details: deleted within [90 days] after your trip ends.
  • Booking and payment records: [7 years], as tax and accounting law requires.
  • Club details: until you leave the Club or ask us to delete them.
  • Contest entries: while the contest and its gallery run, or until you ask us to remove them.
  • Partner applications: [12 months] if not accepted. If accepted, for the partnership, and payment records for [7 years].
  • Vote codes: about one day.

10. How we protect it

  • Your data is kept in a secured cloud database. Only people who need it can access it, and it is sent over encrypted (HTTPS) connections.
  • If a data breach affects you, we will tell you and the authorities as the law requires.

11. Your rights

  • Access: ask for a copy of the personal data we hold about you.
  • Correct: ask us to fix anything that is wrong or out of date.
  • Withdraw consent: for example, unsubscribe from news. If you withdraw consent we need for your booking, we may not be able to arrange your trip.
  • Delete: ask us to delete your data. We will, unless the law requires us to keep it.
  • To use these rights, ask a question or complain, email hello@depthrex.com. We reply within 21 days.
  • You can also complain to Malaysia's Personal Data Protection Commissioner.

12. Changes

We may update this notice. The "Last updated" date at the top of this page shows the latest version.

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Notis Privasi (Bahasa Malaysia)

Cara DEPTHREX mengendalikan data peribadi anda, seperti yang dikehendaki oleh Akta Perlindungan Data Peribadi 2010 (PDPA) Malaysia. Jika terdapat perbezaan antara versi, versi bahasa Inggeris diguna pakai.

1. Siapa kami

[NAMA SYARIKAT, no. pendaftaran], berniaga sebagai DEPTHREX, [alamat perniagaan]. Kami menentukan cara data peribadi anda digunakan. Hubungi: hello@depthrex.com.

2. Data yang kami kumpul

  • Pendaftaran Kelab: nama, e-mel, nombor WhatsApp, negara, bahasa, dan sama ada anda mahu menerima berita.
  • Permintaan tempahan: tarikh, trip, bilangan penyelam, butiran hubungan dan kod rakan kongsi (jika ada).
  • Borang "Sebelum anda terbang": nama penuh, tarikh lahir, kewarganegaraan, nombor pasport, telefon, e-mel, agensi, tahap dan nombor pensijilan selam, bilangan selaman yang direkodkan, tarikh selaman terakhir, pensijilan Nitrox, satu tanda perubatan YA/TIDAK, syarikat insurans dan nombor polisi, tinggi, berat, saiz kasut, penerbangan, keperluan makanan dan orang yang boleh dihubungi semasa kecemasan.
  • Penyertaan peraduan Shot of the Month: foto atau video, nama, kapsyen dan nombor tempahan.
  • Komuniti: profil anda (nama paparan, nama pautan, negara, tahap, bilangan selaman, sebaris tentang anda, WhatsApp atau WeChat), siaran, gambar dan ulasan anda, permintaan rakan selam dan jawapannya, serta laporan. Nama, nama pautan, negara, tahap dan bilangan selaman adalah awam; WhatsApp, WeChat dan e-mel hanya dikongsi apabila anda dan ahli lain sama-sama setuju.
  • Pautan kongsi dan log masuk: nama pautan yang dibawa pelawat (disimpan dalam pelayar selama 60 hari), ahli yang membawa mereka, pautan log masuk sekali guna yang dihantar ke e-mel anda, dan kuki log masuk selama 30 hari.
  • Pesanan kedai: barang yang dipesan, nama, e-mel, WhatsApp atau WeChat, negara, dan nombor tempahan atau alamat penghantaran anda.
  • Permohonan rakan kongsi: nama atau nama perniagaan, e-mel, WhatsApp atau WeChat, pautan profil, bilangan pengikut dan mesej anda.
  • Bayaran dan mesej: rekod bayaran (jumlah, tarikh, nama pembayar) dan mesej yang anda hantar kepada kami.
  • Undian dan pelayaran: untuk membenarkan satu undi setiap orang sehari, kami menyimpan satu kod yang dikaburkan, dibuat daripada alamat internet (IP) anda, selama kira-kira sehari. Pelayar anda mengingati pilihan bahasa anda dan penyertaan yang telah anda undi. Hos laman web kami menyimpan log teknikal biasa, seperti alamat IP, untuk keselamatan.

3. Maklumat perubatan anda

  • Kami tidak mengumpul jawapan perubatan anda. Kami hanya menyimpan satu tanda YA/TIDAK: sama ada anda akan menjawab YA kepada mana-mana soalan dalam borang perubatan penyelam, atau tidak pasti. Tanda ini memberitahu pusat selam bahawa anda perlu mendapatkan tandatangan doktor sebelum menyelam.
  • Tanda ini ialah maklumat kesihatan, iaitu data peribadi sensitif di bawah PDPA. Kami hanya memprosesnya dengan persetujuan nyata anda, yang diberikan dalam borang.
  • Soal selidik perubatan penuh diisi untuk, dan disimpan oleh, pusat selam.

4. Dari mana kami mendapatnya

  • Daripada anda, melalui laman web, e-mel atau mesej kami.
  • Daripada orang yang membuat tempahan untuk anda. Jika anda memberi kami butiran penyelam lain, pastikan mereka telah membaca notis ini dan bersetuju.

5. Mengapa kami menggunakannya

  • Untuk mengatur trip anda dengan pusat selam dan menghubungi anda mengenainya.
  • Untuk menerima bayaran, mengeluarkan resit dan menyimpan akaun.
  • Untuk menjalankan Kelab DEPTHREX, program rakan kongsi dan peraduan Shot of the Month, termasuk menyemak kelayakan, membayar ganjaran dan menghalang undian palsu.
  • Untuk menghantar berita dan tawaran trip, hanya jika anda bersetuju. Anda boleh berhenti melanggan pada bila-bila masa.
  • Untuk mematuhi kewajipan undang-undang kami.

6. Adakah anda wajib memberikannya?

  • Butiran tempahan dan borang "Sebelum anda terbang" diperlukan untuk mengatur trip anda. Tanpanya, kami tidak dapat membuat tempahan, dan pusat selam mungkin tidak membenarkan anda menyelam.
  • Berita dan tawaran adalah pilihan.

7. Dengan siapa kami berkongsi

  • Fuvahmulah Central Dive Center di Maldives, hanya untuk menjalankan trip anda. Pusat selam boleh memberikan maklumat yang perlu kepada syarikat penerbangan dan hotel yang ditempahnya untuk anda.
  • Penyedia perkhidmatan kami: Vercel (hos laman web) dan Upstash (pangkalan data). Mereka menyimpan data untuk kami dan tidak boleh menggunakannya untuk tujuan mereka sendiri.
  • Pihak berkuasa, apabila dikehendaki oleh undang-undang.
  • Kami tidak menjual data anda dan tidak berkongsinya dengan sesiapa untuk pemasaran mereka sendiri.
  • Jika anda menghantar mesej kepada kami melalui WhatsApp atau WeChat, terma privasi aplikasi tersebut juga terpakai kepada mesej itu.

8. Pemindahan ke luar Malaysia

  • Data anda dihantar kepada pusat selam di Maldives. Maldives mungkin tidak mempunyai undang-undang perlindungan data seperti Malaysia. Kami hanya menghantar apa yang diperlukan oleh pusat selam, dan meminta mereka menjaga data anda dengan selamat serta menggunakannya hanya untuk trip anda.
  • Hos laman web dan penyedia pangkalan data kami mungkin menyimpan data di pelayan di luar Malaysia, [di Amerika Syarikat atau Singapura, rantau akan disahkan].
  • Pemindahan ini perlu untuk mengatur trip anda. Dengan menghantar butiran anda kepada kami, anda bersetuju dengan pemindahan ini.

9. Berapa lama kami menyimpannya

  • Butiran "Sebelum anda terbang": dipadam dalam tempoh [90 hari] selepas trip anda tamat.
  • Rekod tempahan dan bayaran: [7 tahun], seperti yang dikehendaki oleh undang-undang cukai dan perakaunan.
  • Butiran Kelab: sehingga anda keluar daripada Kelab atau meminta kami memadamnya.
  • Penyertaan peraduan: selagi peraduan dan galerinya berjalan, atau sehingga anda meminta kami membuangnya.
  • Permohonan rakan kongsi: [12 bulan] jika tidak diterima. Jika diterima, sepanjang tempoh kerjasama, dan rekod bayaran selama [7 tahun].
  • Kod undian: kira-kira satu hari.

10. Bagaimana kami melindunginya

  • Data anda disimpan dalam pangkalan data awan yang dilindungi. Hanya orang yang memerlukannya boleh mengaksesnya, dan ia dihantar melalui sambungan yang disulitkan (HTTPS).
  • Jika berlaku pelanggaran data yang menjejaskan anda, kami akan memberitahu anda dan pihak berkuasa seperti yang dikehendaki oleh undang-undang.

11. Hak anda

  • Akses: minta salinan data peribadi anda yang kami simpan.
  • Pembetulan: minta kami membetulkan apa-apa yang salah atau tidak terkini.
  • Tarik balik persetujuan: contohnya, berhenti melanggan berita. Jika anda menarik balik persetujuan yang kami perlukan untuk tempahan anda, kami mungkin tidak dapat mengatur trip anda.
  • Padam: minta kami memadam data anda. Kami akan memadamnya, melainkan undang-undang mewajibkan kami menyimpannya.
  • Untuk menggunakan hak ini, bertanya atau membuat aduan, e-mel hello@depthrex.com. Kami akan membalas dalam tempoh 21 hari.
  • Anda juga boleh membuat aduan kepada Pesuruhjaya Perlindungan Data Peribadi Malaysia.

12. Perubahan

Kami mungkin mengemas kini notis ini. Tarikh "Last updated" di bahagian atas halaman ini menunjukkan versi terkini.

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隐私声明(简体中文)

本声明是英文 Privacy Notice 的简要版本。如有不一致,以英文版本为准。

1. 谁在处理您的信息

DEPTHREX 由 [公司名称及注册号] 运营,地址:[营业地址]。联系邮箱:hello@depthrex.com。

2. 我们收集哪些信息

  • 俱乐部注册:姓名、邮箱、WhatsApp、国家、语言、是否接收资讯。
  • 预订申请:日期、行程、潜水员人数、联系方式、合作码。
  • "出发前"表格:全名、出生日期、国籍、护照号码、电话、邮箱、潜水证机构、级别和证号、潜水次数、上次潜水日期、高氧(Nitrox)资格、一项"是/否"医疗标记、保险公司和保单号、身高、体重、鞋码、航班、饮食需求、紧急联系人。
  • 虎鲨之照比赛:照片或视频、姓名、说明文字、预订编号。
  • 社区:你的资料(显示名、链接名称、国家、级别、潜水次数、一句话介绍、WhatsApp或微信)、帖子、照片、评论、潜伴邀请及回复、举报。显示名、链接名称、国家、级别和潜水次数是公开的;WhatsApp、微信和邮箱只有在你和对方都同意潜伴邀请后才会分享。
  • 专属链接和登录:访客带来的链接名称(在浏览器中保存60天)、介绍他们的会员、发送到你邮箱的一次性登录链接,以及保持登录30天的cookie。
  • 商店订单:订购的商品、姓名、邮箱、WhatsApp或微信、国家,以及预订编号或寄送地址。
  • 合作申请:姓名或商家名称、邮箱、WhatsApp或微信、主页链接、粉丝数、留言。

3. 敏感个人信息

  • 护照号码和医疗标记属于敏感个人信息。
  • 我们不收集您的具体医疗答案,只保存一个"是/否"标记,让潜水中心知道您潜水前需要医生签字。
  • 这些信息只用于安排您的行程。

4. 用途

安排行程并与您联系;收款和开具收据;运营俱乐部、合作计划和比赛。只有在您同意后,我们才会发送资讯和优惠,您可以随时退订。

5. 向境外提供(请仔细阅读)

您的个人信息会提供给中国境外的以下接收方:

  • Fuvahmulah Central Dive Center(马尔代夫富瓦穆拉):用于提供潜水、船只、酒店、餐饮、马累至富瓦穆拉的国内航班和接送。提供的信息为上面列出的预订和"出发前"信息。
  • Vercel 和 Upstash(我们的网站和数据库服务商):用于存储数据,服务器位于 [地区待确认]。

您可以通过 hello@depthrex.com 联系我们,向上述接收方行使您的权利。

向境外提供您的个人信息以及处理敏感个人信息,需要您的单独同意。我们会在表格中请您单独勾选同意。如果您不同意,我们将无法为您安排行程。

6. 保存期限

"出发前"信息在行程结束后 [90天] 内删除;预订和付款记录按税务和会计要求保存 [7年];其他信息保存至您要求删除为止。

7. 您的权利

您可以查阅、复制、更正和删除您的个人信息,也可以随时撤回同意。撤回同意不影响撤回前已进行的处理。请发邮件至 hello@depthrex.com,我们会在21天内回复。

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Website Terms

  • This website is run by [COMPANY NAME, registration no.], trading as DEPTHREX.
  • We work to keep the information here accurate. Prices, availability and offers can change until your booking is confirmed in writing.
  • The text, photos, videos, the DEPTHREX name and the emblem belong to us or are used with permission, including photos from Fuvahmulah Central Dive Center. Don't copy them for commercial use without asking us.
  • Give true information in our forms. Don't try to break, overload or copy the site in bulk, and don't fake votes or bookings.
  • Links to other sites and apps, such as WhatsApp, WeChat and social media, are there to help you. We are not responsible for their content or how they handle your data.
  • We don't promise the site will always be available or free of errors. To the extent permitted by law, we are not liable for losses caused by using it.
  • How we handle your data is in the Privacy Notice.
  • These terms are governed by the laws of Malaysia. Questions: hello@depthrex.com.
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© DEPTHREX · [COMPANY NAME, registration no.]